Get In Touch

cotton candy 9510413 1280

068 632 7787

orders@cloudsofcandy.co.za

Available by Appointment Only
24 Barbet Road
Rooihuiskraal
Centurion

Frequently Asked Question!

cotton candy 9510413 1280

Candy floss  can last anywhere from 2 days up to 2–3 weeks when stored properly in airtight containers.

Key factors that affect freshness:

  • Airtight seal: The tighter the container, the longer it lasts. Exposure to air causes it to shrink and become sticky.
  • Humidity: Candy floss absorbs moisture very quickly, so humid environments will shorten its lifespan significantly.
  • Storage conditions: Keep it in a cool, dry place away from direct sunlight.

General guidelines:

  • Standard plastic tubs: 1–2 weeks
  • Plastic dome cups: 3–4 days
  • When opened or loosely covered: A few hours to 1 day

We recommend placing your order at least 2–3 days in advance to ensure availability and freshness.

For larger or special orders:

  • Events (parties, weddings, corporate): 5–7 days in advance
  • Bulk or custom orders: 1–2 weeks in advance

Placing your order early allows enough time for preparation, packaging, and any customisation (such as colours and flavours).

Need it sooner?
Feel free to contact us – we’ll always do our best to accommodate last-minute orders where possible.

Yes, we can customise candy floss colours to match your theme.

We specialise in soft, well-balanced colours that look beautiful while still maintaining the light, sweet taste of candy floss.

Please note:
Very bright or heavily saturated colours are not recommended, as adding too much colouring can affect the flavour and cause a slightly bitter taste.

Available options include:

  • Soft pastels
  • Light, elegant tones
  • Selected colour combinations and blends

If you have a specific theme or colour palette, feel free to share it with us – we’ll do our best to match it as closely as possible while keeping the quality and taste just right.

Tip: For best results, lighter shades not only taste better but also give a more refined, premium look.

Candy floss is made primarily from sugar.

During the process, sugar is heated and spun at high speed, turning it into fine strands that collect and form the light, fluffy texture.

Additional ingredients include:

  • Food colouring – to create different colours
  • Flavouring – for tastes like strawberry, vanilla, or blueberry

We currently offer collection only for candy floss from our location in Centurion, Gauteng.

Due to its delicate nature, candy floss is best kept fresh and fluffy when collected directly.

However, we do offer nationwide delivery on selected items:

  • Glitter Bombs
  • Cakes
  • Candy Floss Sugar

These products are carefully packaged and shipped via courier across South Africa.

Summary:

  • Candy floss → Collection only (Centurion)
  • Other products → Nationwide courier available

Feel free to contact us if you need help choosing the best option for your order.

Yes! We offer bulk ordering for candy floss, Glitter Bombs, cakes, and Candy Floss Sugar.

Bulk orders are perfect for:

  • Parties and weddings
  • Corporate events
  • Fundraisers or school events
  • Gift hampers

Things to note for bulk orders:

  • Candy floss is available for collection only from our Centurion, Gauteng location.
  • Glitter Bombs, cakes, and Candy Floss Sugar can be couriered nationwide.
  • Placing your order in advance helps us ensure freshness, proper packaging, and any customisation you may need.

We can accommodate large quantities, and special pricing may apply for bigger orders.

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